FAQ
Why the name Lip Mermaid Cosmetics or (LMC)?
Great Question! Our original product is a lip duo where one side is regular matte lipgloss for everyday use and the other side has the glitter shapes when you want to bring out the mermaid within!
Do you deliver worldwide?
Yes, we want to share the glitter love with the world! See our shipping policy for more information.
What is LMC's Return Policy?
We want our mermaids to be delighted with their glitter cosmetics! Once opened and used we can no longer return the item, however if it arrives and is damaged or faulty we will be happy to exchange or refund your order! You may also view our return policy.
How do I get featured on social media?
At LMC, we absolutely love seeing your photos from all over the world! Tag us @lipmermaidcosmetics and/or use #lipmermaidcosmetics you may also apply to collaborate here.
What payment methods do you accept?
We accept Visa, Mastercard, Discover, Google Pay, American Express, Shop Pay and PayPal.
Is it safe to purchase from an online store?
Yes, purchasing from our online store is extremely safe and secure. Our website uses TrustedSite that ensures safe internet transmission of your personal information. We do not store your credit card details nor do we share your personal information with any third party.
I have a question that isn’t answered here, what can I do?
We would love to hear from you! Feel free to get in touch via our Contact Page or our Instagram.